An exploration of strategies to restore morale in non-academic staff in the higher education sector:A case of Chinhoyi University of Technology
The study sought to explore strategies to restore morale in non academic staff in higher education sector with specific reference to Chinhoyi University of Technology.The study was carried out in February and March 2021,employed qualitative research method and case study research design.In-depth interview guide and document review were the data collection tools utilised and a sample size of twenty(20)participants.The study found that the main causes of employee demoralization are lack of upward mobility and inconsistent approach by management.Wage differentials negatively affected many employees in the organisation and morale was low,it results in lack of job satisfaction,less employee engagement and causes labour turnover.Some strategies to restore morale among non-academic staff employees were suggested.They include employee recognition programmes and transparent job evaluation to reduce wage inequalities.The recommendations were that university authorities in liaison with the parent ministry of higher and tertiary education should carry out fair and transparent job evaluations such that the grading system for employees is not tilted to one side.Conditions of service for employees should be negotiated unlike just imposing as evidenced by documentary evidence.
Armstrong, M. J. (2001). A Handbook of Personnel Management Practice, Kogan Page, London
Armstrong, M. and Murlis, H. (2004). Reward management: A handbook of remuneration strategy and practice. 5th Edition. London: Kogan Page.
Armstrong, M. (2007). A handbook of employee reward management and practice.2nd Edition. Philadelphia: Kogan Page.
Bryman, A., & Bell, E. (2011). Business research methods (3rd Edition.). New York: Oxford University Press.
Babbie, E. (2013). Survey Research Methods, Woodsworth: Belmont.
Bryman, A.and Bell, E. (2015). Business Research Methods, 4th Edition, London.
Bless, C. Higson-Smith, C. and Sithole, S.L. (2014). Fundamentals of Social Research Methods: An African Perspective. Juta and Co.Ltd,Fifth Edition, South Africa.
Creswell, J. (2009). Research Design, 3rd Edition, SAGE Publications,United States of America
Creswell, J. W., (2012). Qualitative inquiry and research design: Choosing among five approaches. Thousand Oaks, CA: Sage.
Creswell, J.W., (2013). Research design: Qualitative, quantitative and mixed methods approach. Sage publications
Chikoko, V.and Mhloyi, G. (2014). Introduction to Educational Research Methods,Zimbabwe Open University, Harare.
Cooper, D.R. and Schindler, P.S. (2014). Business Research Methods, 12th International Edition, McGraw-Hill Education.
Deckers, L. (2010). Motivation: Biological, Psychological, and Environmental. 3rd Edition. Boston, MA: Allyn & Bacon.
Greenberg, J., & Baron, A.R. (2003). Behaviour in organisations. Prentice Hall.
Griffin, R. and Moorehead, G. (2012). Organizational behaviour. 10th Edition. Ohio:South Western Cengage Learning.
Husain, U., & Javed, S. (2019). Impact of Climate Change on Agriculture and Indian Economy : A Quantitative Research Perspective from 1980 to 2016. Industrial Engineering & Management, 8(2), 2–5. https://www.hilarispublisher.com/open-access/impact-of-climate-change-on-agriculture-and-indian-economy-a-quantitative-research-perspective-from-1980-to-2016.pdf
Husain, U., Javed, S., & Araimi, A. S. Al. (2021). a Study of Foreign Direct Investment on Manufacturing Industries in Sultanate of Oman. International Journal of Research -GRANTHAALAYAH, 9(3), 1–9. https://doi.org/10.29121/granthaalayah.v9.i3.2021.3696
Kandula, S.R. (2006). Performance management strategies-interventions-drivers. New Delhi: PHI Learning Pvt Ltd.
Vroom, V.H. (1964). Work and motivation. San Francisco, CA: Jossey-Bass.
Javed, S. (2018). Does Organisation Behaviour Affect Performance Of Auditing Firms? International Journal of Engineering Technologies and Management Research, 5(1), 90–98. https://doi.org/10.5281/zenodo.1171842
Javed, S., & Azhar, A. (2017). Forecasting employee turnover for human resource based on time series analysis. International Journal of Economic Research, 14(16), 445–456. https://serialsjournals.com/abstract/46037_ch_37_f_-_forecasting.pdf
Javed, S., & Husain, U. (2021). Corporate CSR practices and corporate performance: managerial implications for sustainable development. Decision, 48(2), 153–164. https://doi.org/10.1007/s40622-021-00274-w
Javed, S., Husain, U., & Ali, S. (2020). Relevancy of Investment Decisions And Consumption With Asset Pricing : GMM And CCAPM Model Approach. International Journal of Management, 11(8), 10–17. https://doi.org/10.34218/IJM.11.8.2020.002
Javed, S., & Khan, A. A. (2017). Analysing Parsimonious Model of OL and OE Using SEM Technique. International Journal of Applied Business and Economic Research, 15(22), 685–712. https://serialsjournals.com/abstract/53799_sarfarz_and_azeem.pdf
Javed, S., Khan, M. S., & Farooqi, A. R. (2020). Impact Of Population, Trade Openess, Education, Life Expectancy And Gross Capital Formation On The Economy Of Indian Sub-Continent. International Journal of Psychosocial Rehabilitation, 24(06), 8034–8044. https://doi.org/10.37200/IJPR/V24I6/PR260811
Javed, S., Malik, A., & Alharbi, M. M. H. (2020). The relevance of leadership styles and Islamic work ethics in managerial effectiveness. PSU Research Review, 4(3), 189–207. https://doi.org/10.1108/prr-03-2019-0007
Anderson,C.(2010). Presenting and evaluating qualitative research. Am J Pharmaceutical Education 74(8), 141
Cleary M, et al. (2014).Women’s views on cancer,Centre for policy impact on global health,Duke University
Khan, A., Baseer, S., & Javed, S. (2017). Perception of students on usage of mobile data by K-mean clustering algorithm. International Journal of ADVANCED AND APPLIED SCIENCES, 4(2), 17–21. https://doi.org/10.21833/ijaas.2017.02.003
Khan, A., & Javed, S. (2016). Determining Factors Responsible in Shifting Consumption of Mobile Data (2G to 3G). International Journal of Computer Applications, 155(14), 30–33. https://doi.org/10.5120/ijca2016912452
Duke Kunshan University,(2017).How to Write a Qualitative Research Paper,Chinese Consortium of Universities for Global Health
Greenberg. (1990). Organisational justice: Yesterday and tomorrow. Journal of Management, 16(2), 399-432.
Copyright (c) 2021 INTERNATIONAL JOURNAL OF ECONOMICS, BUSINESS AND HUMAN BEHAVIOUR
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.